A great mentor/ coach is going to share with you both the wins but also their losses. No successful person arrives immediately to their peak performance. Success comes from perseverance. From not quoting  when the bottom falls out and learning to embrace difficult situations in order to...

People don’t care how much you know until they know how much you care, this cannot be more true than when it comes to your team

Here are 10 practical ideas to be the boss people gravitate towards and catch the company’s mission as their own.

1.  Treat them with...

“What was it that made you look for another cleaning service?” I was at one of 3 home estimates that day.

“We came home early and saw the cleaners opening up our night stand drawers and pulling things out in other cabinets...

We honestly felt violated.”

Wow. This client...

1. “Hire people that really need the money.”- Joe S.

A CEO of a healthcare provider company told me this back in 2014.

He’s right. I often found a parent was providing more than half a college students’ living expenses; their work availability fluctuated to where it...

I was sharing for like the 5th week in a row the struggles of being a new business owner in a small group, and the look on people’s faces was blank, or the advice given was not helpful, but of course, they meant well.

Determined to talk to someone who truly has been in my...

One of the most rewarding parts of having a service-based business is the people you meet and the amazing relationships you build in your community. My team and I have incredible clients who love and trust us, refer us to family and friends, and are so grateful.

It’s a ...

It was a call every business owner dreads happening

*Phone rings*

“Hello?”

“Yes, this is Rosalynn.”

“Did anything seem to be off on the cleaning this week?”

 I answered puzzled, "No."

Finally, not able to handle the suspense, I go: “Sherry, can you...

There is no single business owner out there who hasn’t dealt with discouragement, failure, and wonder why they started this business.

As much as I love cleaning, I didn’t wake up one day thinking, “oh, I want to be cleaner!” 

No, instead, I had my heart set on...

I walked into my apartment, looked around, and headed for the couch. I knew I should try to make it to the bed, but I couldn’t get that far. How many weeks had I been burning the candle at both ends? Three? Maybe four?

I tried to sleep but could not turn off my brain. My accountant had told...

If you’ve been in the business for six months or more, you know that business often is a see-saw. You either do not have enough clients, or you do not have enough employees. If you have employees but not enough clients, your employees won’t have enough hours. If you have an abundance...