I thoroughly enjoy home estimates. It is an opportunity to meet new families in our community but also an opportunity to add value to a potential client’s life by giving them back more time and less stress so they can be present with their friends and family!
There are 4 items I make sure to have with me before I walk in the door.
This form shows the level of thought and professionalism your company is founded. It's better to know up front if your potential client’s expectations and your business expectations are on the same page. Or if not, can you provide a solution, or is it better for both parties to find different business?
Proof of Insurance
Most elite homes will not let you clean without having at least a million dollar policy in place. This gives your potential clients peace of mind to know you have the right policy in case accidents happen.
Showing what your company does in writing and where you have the confidence to sign off on every cleaning speaks volumes! This also helps with any confusion on what you do or don’t cover for the different services you may offer.
Have on hand 1-3 potential options to put a new client on the home. I usually have an initial cleaning option and 1-2 options for recurring services (i.e. biweekly on Tuesdays, or once a month on Mondays)
Easy place for me to write down important information, help me ask the crucial questions, and stay organized so when I go back to the office everything is in one place. Get if for FREE when you sign up on my newsletter.
Learn more how you canmake Home Estimates an effective way to establish long-term relationship with your clients.
I am a cleaning business owner and business mentor. I have served over 700 residential clients with a team of over 50 employees over the past 7+years. I have managed the Freedom Cleaning when it had 2 locations an hour apart, continued to operate and manage from afar: 2.5 hours away for 2yrs and over 1,000miles away for a year (military spouse life)!
I take great joy in mentoring other cleaning business owners, helping them grow their businesses, and creating a culture where their employees have their backs and clients' trust and are satisfied with their services.
Whether you’re just launching a new cleaning business or have been in the business for some time, having one person who has your back and is there for you can make a world of difference.